Job Description

Do you have a positive, friendly attitude and are self-motivated? Are you a tech enthusiast who enjoys helping and training others? Do you excel at customer service and are supportive of team success? If so, Keller Williams Realty Centre in Frederick, MD, is hiring! We are excited to hire an Agent Services and Tech Coordinator to join our business operations team. This position is responsible for onboarding agents, tech training and setup, and efficient systems that prioritize timely, exceptional customer service. They must manage their work while accommodating agents with a supportive, caring attitude. Candidates must enjoy helping others, have strong relationship-building skills, and be a cooperative team player. This individual must have excellent communication and follow-up skills, great energy, be technologically competent, and demonstrate a strong work ethic. Compensation:

• Full-Time M-F 9-5, Salary: $45,000-$55,000
• Bonus opportunities after 1 year
• Additional investment opportunities after 1 year
• Paid Vacation, Holiday, and Medical Leave
• Growth potential and future job opportunities
• Medical Insurance and 401(k) Retirement Plan

Responsibilities:

• Provide exceptional and friendly customer service
• Master the tech platform to train agents on setup and use
• Host tech workshops for agents and introduce new features
• Coordinate onboarding tasks and other real estate memberships
• Implement and maintain efficient systems
• Assist other Leadership members as needed
• Job responsibilities will expand as knowledge increases

Qualifications:

• 2 years of office and/or customer service experience preferred
• Passionate about helping other people and maintaining an efficient office
• Excellent time management and organizational skills
• Self-driven with excellent follow-through and strong communication skills
• Enthusiastic about tech (willingness to learn and launch new tech features)
• Self-driven to follow up on assignments and communications
• Ability to work in a fast-paced, dynamic environment
• Experience with Google Suite and Microsoft Office
• Ability to prioritize work responsibilities to meet deadlines
• Possess a “can-do” positive attitude
• Efficient problem-solving abilities and high attention to detail
• Be resourceful and take the initiative to advance professional development
• Be a true team player!

About Company: The #1 Keller Williams Market Center in all of Maryland and DC. Powering the top agents in the industry to record-breaking growth, productivity, and profitability. Our Mission To build careers worth having, businesses worth owning, lives worth living, experiences worth giving, and legacies worth leaving. Our Vision To be the real estate company of choice for our agents and their customers.

Job Tags

Full time,

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